Thank you for shopping at Fix This Store.
Because our products are print-on-demand and custom-made specifically for you, we handle returns and refunds differently than traditional retail stores. Please read our policy below before making a purchase.
❌ Damaged or Defective Items
If your order arrives damaged, defective, or contains a manufacturing error, we will gladly send you a free replacement or issue a full refund.
To request a replacement or refund for a damaged item, please contact us within 14 days of product delivery at help@fixthisshirt.com with:
- Your order number
- A clear photo of the damaged item showing the issue
Please do not mail items back to us or to the return address on the package unless explicitly requested.
Also please note that for DTG (direct-to-garment) products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
⚠️ Sizing and Buyer’s Remorse
Because every item is printed to order, we cannot offer refunds, returns, or exchanges if you order the wrong size, color, or simply change your mind.
To ensure you get the perfect fit, please review the detailed Size Guide provided on each product page before finalizing your purchase.
📦 Lost or Delayed Packages
If your tracking information shows that your package was delivered but you have not received it, please check with your local post office or neighbors first. If a package is genuinely lost in transit by the carrier, please contact us within 14 days of the estimated delivery date so we can investigate and arrange a replacement.
Contact Us
For any questions regarding your order, please reach out to us at: